Waiter/ess (Server)

DoubleTree by Hilton Resort & Spa Marjan Island

Valid Till: N/A

Ras al-Khaimah, United Arab Emirates

Company Description

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Job Description

  • Manage guest queries in a friendly, timely, and efficient manner
  • Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
  • Ensure knowledge of menu and all products
  • Ensure mis-en-place is well stocked at all floor stations
  • Follow correct reporting procedures if faced with issues
  • Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
  • Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
  • Comply with hotel security, fire regulations and all health and safety legislation

Requirements:

    • Positive attitude
    • Good communication skills
    • Committed to delivering high levels of customer service
    • Excellent grooming standards
    • Flexibility to respond to a range of different work situations
    • Ability to work on your own or in teams
    • Experience in Food and Beverage department and/or industry
    • Previous experience of cash handling
    • Knowledge of Food Hygiene Regulations
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