Merchant Sales Specialist

Transguard Group

Valid Till: N/A

Dubai, UAE

Company Description

Transguard Workforce Solutions is the UAE’s leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.

Job Description

  • Achieve monthly and annual merchant signing and DBV targets for both point-of-sale and online
    merchants.
  • Increase card acceptance in the assigned territory.
  • Conduct onsite market surveys and approach potential merchants for signing.
  • Convert non-accepting merchants to accept.
  • Drive DBV volumes through prompt activation of new merchants.
  • Plan and execute a daily/weekly schedule for territory visits.
  • Educate SE staff on card acceptance procedures and fraud prevention.
  • Review monthly signing and DBV reports.
  • Identify and resolve operational issues with merchants.
  • Address objections related to discount rates and payment speed, and sign hold-outs.
  • Recommend merchants for marketing campaigns and advise on account cancellations.

Requirements:

  • Minimum 2-3 years of experience in merchant acquisition / sales.
  • Strong presentation, people management, and interpersonal skills.
  • Solid product knowledge for effective card promotion and sales.
  • In-depth understanding of the geographical area and key businesses.
  • Awareness of competitive activities.
  • Proficiency in online systems.
  • Persuasive skills to address and overcome merchant objections.
  • Bachelor’s degree in related field
  • Arabic preferred
  • Valid UAE Driver’s license
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