School Receptionist | UAE National | Al Futtaim Education Foundation

Al Futtaim Private Company LLC

Valid Till: N/A

AE

Company Description

Universal American School delivers the US curriculum via New York State Standards. Nurturing inquiry-based learning through multiple pathways including Advanced Placement tracks, IB Diploma Program and Primary Years Program. These personalized pathways equip students with the learning skills and competences necessary to embrace the challenges of an ever-changing world. This means providing students with a wide range of academic and technological skills and developing a range of learning, critical thinking and inquiry skills that will empower students to interrogate learning, promote creativity, problem-solve and give learners agency over their learning to achieve continued success in their chosen pathway and as active citizens in our international community.

Job Description

  • Provide a warm, friendly, and positive reception to all visitors.
  • Handle phone calls and inquiries from parents and stakeholders.
  • Resolve queries, collaborating with relevant school staff as needed.
  • Maintain effective communication between staff and parents.
  • Oversee the reception area during drop-off, pick-up times, and special events.
  • Check emails daily and respond promptly.
  • Promote the school to prospective parents and support the admissions department as required.
  • Review the daily student attendance register and follow up on absences or tardiness.
  • Ensure all attendance records are accurate and up-to-date. Monitor and document student attendance and lateness.
  • Assist with fire drills and evacuation procedures.
  • Support other team members with additional tasks as necessary.
  • Provide after-hours support when required by the Director and other departments.
  • Perform any other duties reasonably assigned by the Director.

Requirements:

  • High school diploma or equivalent; additional education or certification in office administration is a plus.
  • Previous experience in a receptionist or administrative role, preferably in an educational setting.
  • Excellent verbal and written communication skills.
  • Proficiency in using office applications including Google Workspace.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and manage a fast-paced environment.
  • Friendly, approachable, and professional demeanour.
  • Fluency in English.
  • Experience using a school MIS, CRM, and other educational software.
  • Strong organizational and time management skills.
  • A creative, tenacious, self-motivated individual who thrives under pressure.
  • Ability to work in a fast-paced environment and handle pressure.
  • Self-starter, capable of working under minimal supervision.
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