Sales Assistant | JD Sports | UAE

GMG Careers

Valid Till: N/A

Dubai, UAE

Company Description

Gulf Marketing Group is one of the Middle East’s leading, family owned companies. Operating across the GCC, Gulf Marketing Group is a dynamic group boasting a diverse portfolio of retail outlets, brands and consumer and B2B services across key sectors such as healthcare and pharmaceuticals, sports and fitness, real estate, education and technology. 

Job Description

  • Describes product features and benefits; demonstrates the use and handling of the product
  • Educates clients on brands quality standards and specifications
  • Advises customers on product ranges best suited to their needs; Answers customers’ queries to help them make a decision on the purchase
  • Provides information to customers on warranties, features, specifications, maintenance and care of products.
  • Ensures customers’ needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standard
  • Maintains awareness of new product launches, promotional events and sales
  • Achieves sales targets by using sales techniques, up-selling and cross selling
  • Ensures promotions and pricing are accurate and in line with company standards and policies
  • Computes sale prices and discounts as applicable; Maintains sales records
  • Receives and processes cash, changes and credit payments and generates invoices and receipts
  • Operates as a cashier and be consistently accurate in money handling (in case applicable)
  • Follows the store’s after sales processes and ensures full adherence to repair/return policies and procedures
  • Adheres to loss prevention, inventory controls and standard operating procedures of the company
  • Provides assistance in store merchandising in product placement and arrangement
  • Ensures the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times

Requirements:

  • Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year
  • Takes ownership of his/her own learning agenda by identifying development needs in consultation with the manager and agreeing on the individual development plan which goes beyond just training and development
  • Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth
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