Spa Manager at InterContinental Fujairah Resort

InterContinental Hotels & Resorts

Valid Till: N/A

Dubai, UAE

Company Description

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Job Description

  • Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses, with particular focus on activity expenses
  • Identify additional revenue opportunities to enhance revenue through chargeable events and activities
  • Coordinate with Sales & Marketing to showcase the products and services effectively 
  • Effectively monitor and analyse variations from the budget in terms of revenues and cost of sales etc\
  • Work within the company’s Human Resource Management System to ensure the departmental performance of staff is productive
  • Plan for staffing needs 
  • Recruit in line with company guidelines 
  • Prepare detailed orientation programmes for new colleagues
  • Maintain a comprehensive, current and guest focused set of departmental standards and procedures and oversee their implementation
  • Ensure training needs analysis of your departmental staff is carried out and training programmes are designed and implemented to meet needs
  • Deliver training
  • Actively work at developing your direct reports and identify high potentials 
  • Plan bonus, commission and incentive schemes for sales staff in accordance with the marketing budget and hotel standards

Requirements:

  • Bachelor’s degree / higher education qualification 
  • Qualifications in Spa Management from a reputable institute
  • 3 to 5 years leadership, pre- opening experience of a luxury spa facility of a five star resort
  • Be highly fit, presentable and well groomed
  • A natural sales person with the ability to introduce and sell spa offerings and facilities
  • Fluency in English, Other languages preferred. 
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