FM Consultant - Hard Services - Talent Pool (UAE)

Serco Plc

Valid Till: N/A

Dubai, AE

Company Description

We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by “Bringing National Visions to Life”.  

Job Description

  • Support the Senior Facilities Manager inclusive of all Hard FM aspects in the development of the Facilities Management Strategy of the project which formulates part of the overall Estate Operational Management Strategy of the project including but not limited to:
  • Health, safety and environment.
  • Plant rooms, service rooms, and other utility rooms.
  • Back of House areas, including office space, storage, support rooms etc.
  • Review current CAFM systems available in the market and make recommendations
  • Outlining the facilities management strategy of individual assets
  • Outlining the facilities management master plan and delivery program.
  • Advice and recommendations from a services delivery perspective on all issues raised
  • Review and comment on facilities/asset management aspects of documentation and reports related to the Project
  • Providing expertise, recommendation and know-how with regards to all Hard FM services to provide support to the Senior Facilities Manager in delivering Serco’s contractual obligations including but not limited to:
  • Building Maintenance
  • CCTV Systems
  • Access Systems
  • Air Conditioning
  • Fire Safety
  • Structural Maintenance
  • Heating & Ventilation Systems
  • Mechanical & Electrical Services
  • Carry out other duties as directed by the Programme Director or member of the senior management team.

Requirements:

  • 12+ years’ experience, two years of which were in a similar role working within a highly dynamic and complex environment, with specific experience related to Hard Services facility management operations.
  • Experience in managing Teams within the Facility Management industry
  • Experience in working with multi-agency stakeholder
  • Degree in engineering or equivalent
  • Understanding of Hard and Soft Service operational dependencies and impact on other functions and non-operational directorates.
  • Background in facilities management and operations
  • Excellent verbal and written communication and presentation skills
  • Ability to build a network across teams and key external stakeholders.
  • Communicates well and consistently from Senior Management 
  • An understanding of Facility Management contractors in UAE
  • Experience in working with Government partners.
  • Collaborates well with other business functions and a good integrator.
  • Methodical thinker, with superior guest service focus Knowledge of international event or large facility operations
  • Standard office software proficiency, Microsoft Project I Visio an asset
  • Fluent in English (reading and writing), Arabic or other second language preferable
  • Project Management
  • Effective communication
  • Ability to make difficult decisions.
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