Dealer Rental Operations Manager

Caterpillar Jobs

Valid Till: N/A

Dubai, UAE

Company Description

When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Description

  • Provide in depth analysis of dealer rental operations, identifying strengths and weaknesses as well as implementing structural improvement plans. Improvement plans will have clear linkage to operational targets as well as both short term and long-term growth objectives.
  • While not exhaustive, this includes operations, resources, training, processes, fleet mix, fleet management, coverage and financials.
  • Develop, Manage and Execute operational improvement programs in alignment with long and short-term rental growth strategies and operational goals. This will be done in collaboration with the dealer.
  • Providing internal and external training to both Cat Rental team and dealer rental teams to address shortfalls.

Requirements:

  • Deep rental service operations expertise.
  • Ability to convey a compelling message and influence dealers to implement action plans to address operational or structural shortfalls.
  •  Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
  • Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
  • Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
  • Knowledge of the importance of “big picture” thinking and planning; ability to apply organizational
  • Role requires traveling up to 50% of the time in the EAME region.
APPLY