Club Lounge Attendant

INTERCONTINENTAL HOTELS & RESORTS

Valid Till: N/A

Dubai, UAE

Company Description

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Job Description

  • Ensuring that all guests are served to company standards.
  • Demonstrating the highest standards of hospitality and welcome at all times.
  • Communicating with your superior any difficulties, guest comments, and other relevant information to resolve any challenges in the best way possible.
  • Establishing and maintaining effective employee working relationships.
  • Attending and participating in daily briefings, trainings, and other meetings as scheduled.
  • Preparing in advance food, beverage, material, and equipment needed for the service.
  • Keeping updated with all food and beverage knowledge necessary within the department.
  • Cleaning and resetting your working area.
  • Ensuring that Priority Club members and other VIPs consistently receive all benefits, special recognition, and service.

Requirements:

  • Previous Food & Beverage service experience in an Executive Lounge operation.
  • Impeccable grooming and presentation.
  • Knowledge of Opera & Micros systems.
  • Excellent communication skills.
  • Ability to work in a rotating shift and dynamic environment.
  • Strong teamwork skills.
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