CCTV Operator

One&Only Royal Mirage

Valid Till: N/A

Dubai, AE

Company Description

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Job Description

Perform duties according to the Duty Roster prepared by the Cluster Security Manager.
To operate and monitor all systems within the control room in an efficient manner ensuring that all work is undertaken in compliance with security operating procedure, legislation, and code of practice/ethics.
To liaise with the police, service providers and internal concerned departments to ensure that appropriate use of the system.
To include all evidential records and witness statements to a standard acceptable to the rules of evidence.
To record all events and actions taken in a clear, legible, and accurate written occurrence book supported by the dedicated standards format.
To provide an efficient and courteous radio and telephone answering service and deal efficiently with all enquires.
To report equipment failure to the security supervisor to maximize operation of the system.
To maintain a secure system for providing data in accordance with the regulations set up by Department of Protective Systems (Dubai Police) and to ensure the security of the control room and equipment is always maintained.
To maintain the provision of information required by the cluster security manager and to assist the monitoring of the CCTV system in accordance with DPS regulations and the continuity and admissibility of evidential material.
To support cluster security manager and assistant security manager by providing monitoring of the maintenance agreements to ensure full provision of the system.
To be aware of your responsibilities in terms of health and safety including appropriate health and safety training.
To ensure that you approach your duties taking into consideration gentle service.
Assist in conducting investigations and prepare accompanying investigation reports for cases which occur within the Hotel.
Keep peace and order within the premises of the Hotel in dealing with criminals, trespassers or difficult characters.

Requirements:

Minimum 2 years’ experience in a similar capacity in a 5-star hotel.
Knowledge of operation of the CCTV system.
SIRA CCTV Operator License.
Computer literate.
Must be able to always maintain confidentiality.
Understanding and ability to work in a multicultural environment tactfully and effectively