Account Management Associate
Careem Careers
Valid Till: N/A
Dubai, United Arab Emirates
Company Description
Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
Job Description
- Develop strong long-lasting relationships as the main point of contact. You are responsible for restaurant partners engagement and satisfaction.
- You are responsible for driving business growth of Accounts and improving on their commercial and operational performance
- Analyze data on accounts performance and quantify your actions. All decisions should be backed up by data to improve performance of key accounts.
- You complete merchant performance reviews monthly and draw out next month’s plans based on what was discussed.
- Work closely with internal stakeholders and supply, merchant and customer domains to ensure meeting growth objectives.
Requirements:
- 2 years of experience
- Previous experience in Account Management and Commercial roles
- Excellent attention to detail, people skills and organization skills.
- Ability to create and maintain relationships
- Strong problem solving skills and comfortable analyzing data
- Demonstrate experience using Microsoft Office tools and related project/program management applications to drive best practice
- You must be a self-starter as we’ll look for you to manage your own time and priorities here.
- Arabic language proficiency is an added benefit